FAQ

Frequently Asked Questions (EN)

WHAT SERVICES ARE INCLUDED IN THE PRICE?

1

Half-board

continental breakfast with zero-km products and a rich variety of sweet and savoury delicacies
dinner served with a choice of first and second courses, prepared according to local recipes and Ligurian traditions, fresh seasonal vegetables and a mouth-watering assortment of desserts
microfiltered still or sparkling water with meals
house wine in carafe, white or red
beach services: a beach umbrella, deckchair and sunbed are available for each room, except for the first and second rows and shared cabins reserved for hotel guests
walking bicycles available
free car parking, subject to availability

2

Bed & breakfast

continental breakfast with zero-km products and a rich variety of sweet and savoury delicacies
microfiltered still or sparkling water at breakfast
beach services: a beach umbrella, deckchair and sunbed are available for each room, except for the first and second rows and shared cabins reserved for hotel guests
walking bicycles available
free car parking, subject to availability

Select FAQs below

ON THE OFFICIAL WEBSITE IS IT POSSIBLE TO CREATE A QUOTE AND BOOK ONLINE?

You can check prices and availability at www.lilianahotel.it by entering the arrival and departure dates and the number of adults and children in the online booking bar (check availability), and proceed to the booking confirmation yourself.

UNTIL WHAT TIME CAN I CHECK IN?

In the event of late arrival (after 9 p.m.), please inform Reception, which is open until 9 p.m., by telephone so that we can find a solution together.

WHAT DOES THE BEACH SERVICE INCLUDE AND WHAT TIME CAN I USE IT FROM?

The beach service, where included in the rate, is valid from the day of arrival until the day before departure and is a two-minute walk from the hotel. You will find a beach umbrella, a deckchair and a sunbed in a dedicated area for hotel guests in each room, as well as communal changing cubicles. For any changes and/or requests, please contact Mrs Daniela directly at the “Mariella” bathing establishment on 347 4875860.

AT WHAT TIME IS EARLY BREAKFAST SERVED? LIGHT BREAKFAST? AND DINNER?

Breakfast is served buffet style from 8 a.m. to 10 a.m. A light lunch (à la carte menu, not included in the daily rate) is served between 12:30 and 13:00. Dinner (2 first courses, 2 second courses, salad buffet, hot side dishes, choice of desserts and fruit) is served between 19:30 and 20:00.

IF I CHOOSE HALF-BOARD, CAN I SWAP DINNER FOR LUNCH?

It is not possible to replace dinner with lunch. In addition, meals not taken at the hotel will still be charged.

IS TODAY'S VAT INCLUDED IN THE PRICE?

Visitor’s tax is not included in the price, but must be paid on site at check-out, preferably in cash. The amount of the tax is € 0.70 per person (over 12 years old only) per day up to a maximum of 5 consecutive nights.

IS IT BETTER TO BOOK DIRECTLY FROM YOUR OFFICIAL WEBSITE OR FROM OTHER PORTALS?

If you book directly on www.lilianahotel.it:

you always get the best rate with discounts and offers
you receive personalized services and direct contact with our staff
moreover, only with us do you get the all-inclusive formula

IN QUALE ORARIO POSSO USUFRUIRE DEL POSTO AUTO, SE NEL MIO PACCHETTO E'GIA'PREVISTO?

We can guarantee the parking space from 10.30 a.m. on the day of arrival until 10.30 a.m. on the day of departure.

IS THE BEACH TOWEL ALWAYS INCLUDED?

The beach towel can be found in your room on arrival and is provided for comfort and family rooms. For the other types: Premium and Single can be requested at the reception desk and costs euro 3,00. In the event of a towel change during the holiday, a charge of € 3.00 per towel will be made.

WHAT TIME IS THE HOTEL SCHEDULED TO CLOSE IN THE EVENING?

Closing time is at 23:00. Please keep your room keys for your evening out.

CAN I REQUEST CHANGES TO THE MENU DUE TO INTOLERANCES AND ALLERGIES?

In the event of intolerances, allergies or special dietary requirements, our kitchen will handle them with the utmost care, varying the dishes on the daily menu. We kindly ask you to inform us when booking.

WHAT TIME CAN I CHECK IN? AND CHECK-OUT?

The delivery of the keys to the booked room is guaranteed from 13:00 on the day of arrival, however if you would like to arrive in the morning, if the room is not yet ready, we will provide an area where you can leave your luggage and a place to change if necessary. Check-out time is 10.30 a.m.

ARE SMALL DOGS ALLOWED IN THE HOTEL? AND ON THE BEACH?

Small pets are welcome at our facility with a small supllemtn of 5 euro per day, but for hygienic reasons they are not allowed in the restaurant area.Any damage caused by the pet will be charged. For information only regarding the possible admission of your pooch to the bathing establishment bagni Mariella contact Ms Daniela on 347 4875860.

HOW DO I GET TO THE HOTEL FROM THE TRAIN STATION?

There is no station in Varigotti, the recommended stop is Finale Ligure. The hotel can be reached by taking bus number 40 – direction Savona – which stops in front of the station every 30 minutes. Alternatively, there are taxis, some of which stop right in front of the station.

HOTEL LILIANA TEMPERATURA

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